Service 3.0: Cloud, Infrastructure & Data Centers
Secure connectivity. Stable operations. Zero cutover surprises.
We design and deliver the infrastructure and cloud foundation that keeps the business running through carve-out or integration—covering connectivity, identity, hosting, end-user computing, and data centre transitions—with cutover discipline, security baselines, and TSA exit baked in.
domain expertise
- Day-1 infrastructure baseline & separation risk assessment (what’s shared, what breaks, what’s critical)
- TSA-driven infrastructure design (service catalogue, SLAs, charging, dependencies, exit milestones)
- Cloud landing zone & governance (subscriptions/accounts, networking, policies, logging, cost controls)
- Network & connectivity carve-out (WAN/LAN, SD-WAN, firewalls, VPN, internet breakouts, DNS)
- Identity & device foundation (directory separation, MFA/SSO, device join, endpoint management)
- Workplace & collaboration cutover (email, Teams/SharePoint, telephony, printing, VDI if needed)
- Hosting transitions (on-prem to cloud, co-lo exits, re-platform/re-host, backup/DR)
- Data centre / co-location exit planning (timelines, sequencing, dependencies, rollback plans)
- Operational readiness & service transition (monitoring, ITSM, runbooks, L1–L3 support model)
Support — standards, assurance & partners
- Cloud platforms aligned to your standards (Azure/AWS/GCP where applicable)
- Infrastructure security alignment (baseline hardening, logging, vulnerability management, IR readiness)
- Migration factory governance (waves, cutover cadence, change windows, comms)
- Supplier management (telcos, MSPs, co-lo, SaaS vendors) including commercial + SLA controls
- Service transition to BAU (knowledge transfer, SLAs, KPI packs, “hypercare then steady state”)