
Service 3.6: Integration, APIs & Middleware
Reliable integration is the hidden backbone of Post-Merger Integration.
We design and deliver the integration layer that keeps business processes running through carve-out or integration—covering APIs, middleware, eventing, data flows, monitoring, and cutover control—so transactions reconcile, reporting is trusted, and TSA exit is achievable.
domain expertise
- Day-1 integration readiness & dependency mapping (what’s connected, what’s shared, what will fail)
- TSA-aware integration design (temporary bridges with a clean, timed exit path)
- API strategy & governance (standards, versioning, ownership, cataloguing, security)
- Middleware / iPaaS delivery (orchestration, transformation, routing, error handling)
- Data integration patterns (ETL/ELT, CDC, batch vs real-time, reference/master data sync)
- Event-driven integration (pub/sub, queues, replay, idempotency, schema discipline)
- Security by design (OAuth2/OIDC, mTLS where needed, secrets management, least privilege)
- Observability & run operations (logging, tracing, alerting, dashboards, SLAs/SLOs)
- Cutover execution (parallel run, reconciliation, rollback strategy, hypercare integration command centre)
Support — standards, assurance & partners
- Integration tooling aligned to your stack (iPaaS, ESB, API gateways, message brokers)
- Integration CoE setup (patterns library, reusable connectors, release cadence, support model)
- Implementation assurance (quality gates, non-functional testing, resilience testing)
- Vendor/SI oversight (integration backlog control, scope discipline, delivery realism)
- Operational handover (runbooks, L1–L3 support, incident playbooks, on-call if needed)
